What Our Customers Say
Real Comments From Real People Just Like You
We are in.
Our house is a dream & we couldn’t happier.
Thank you so much for all of your help.
We’ve really appreciated your honesty throughout this whole experience. You
were really brutal when we were dealing with the estate agents & we needed
that guidance – otherwise we could have been walked all over.
It felt like you were right there on the other end of the email whenever we
needed advice, and you even got up extra early to put in our mortgage offer
for this house – we will be forever grateful for that.
We can not thank you enough & we will 100% recommend you to anyone else.
We’ll be straight back to you in a few years when we renew!
All the best Mark
Kelly & James – Luton, October 2017
Mark always had our best interests in mind in terms of seeking the most suitable deal for us with regular updates though the whole process.
Mr R, Bognor Regis, Sept 2015
Mark has excellent customer skills and understood our needs
Mr & Mrs W, Ilkley, Aug 2015
Excellent advice and service
Miss F, Marston Moretaine, Aug 2015
Brilliant as usual!
Mrs D, Ramsey, Aug 2015
Mark provided us with a very swift service and very clear information.
Mr & Mrs E, Buckden, Aug 2015
He made us feel confident in decisions that were made, we felt we could phone him at any time.
Mrs & Mrs M, Luton, July 2015
Mark made the whole process easy to understand.
Mr A, Bletchley, July 2015
Mark fully understood our requirements, offered 1st Class advice based on his excellent knowledge of what products were available and then put our request into action.
Mr & Mrs P, Milton Keynes, June 2015
Many thanks for all your help with our mortgage process, you made the whole thing very stress-free
Mr & Mrs R, London, June 2015
Mark was very helpful, he seemed to know the best product to suit my circumstances. I would recommend him to everyone. Thank you for all your help.
Ms P, Luton, June 2015
Fabulous advice and efficient service.
Mr & Mrs B, Market Drayton, May 2015
I was extremely happy with the service provided, I really think it made the difference in being able to get the mortgage, thank you.
Mr F, London, April 2015
Mrs D, Huntingdon, Aug 2013
You answered your phone every time we called, replied to emails on weekends and explained everything thoroughly, most importantly you did what you said you would and on time. We will not hesitate to recommend you to our friends.
Mr & Mrs A, Bedford, April 2013
Very impressed with JD Mortgage Services, I would highly recommend them to anyone. Mark was always available to answer any of my concerns and did an excellent job in co-ordinating all the necessary paperwork. We would use JD Mortgage Services again, superb! Thank you.
Mr & Mrs K, Northwood, April 2013
Mark has been brilliant with us from our very first meeting, he was in contact throughout the whole process and we always knew what was happening. Everything Mark did was with us in mind and Mark was completely flexible with our needs and got us the best deal.
Mr & Mrs J, Huntingdon, March 2013
Mark always provides a good deal of information but doesnt take a “hard-sell” approach. Lots of options and risks identified throughout.
Mr B, St Ives, February 2013
Very happy with your service Mark, you kept us informed and up to date throughout the whole process. Thank you for all you did for us and we will be using your services again in the future. Mrs & Mrs H, Letchworth, November 2012
Thanks for all your help in arranging our Mortgage, as always you were very helpful and quick to reply, even when I sent you a text and you were away for the weekend. I will definitely use your services again when my mortgage comes up for renewal and recommend you to my friends and family. Mr & Mrs M, Gravesend, November 2012
Mark had provided us with clear friendly advice about our re mortgage. He responds quickly to queries and is more than happy to explain things. Very happy!
Mr & Mrs B, Shefford, October 2012
Mark has been a incredibly professional, efficient and helpful. We have found his calm and friendly manner to be a breath of fresh air and the speed and efficiency of his work has impressed us. Highly recommended!
Mr & Mrs N, London, October 2012
Mark is friendly, approachable and very helpful. He has now sorted out two mortgage deals for us and some insurance all of which have been great money savers. We would always go to Mark now for financial advice as we trust him.
Mr & Mrs S, Huntingdon, October 2012
In relation to the recent mortgage advice given, and subsequent moving forwards of the house purchase, my wife and I found the whole experience first rate, from the initial discussions through to acquiring the mortgage.
Knowledgeable and sound guidance was available at every step and the process was made very easy and formulaic. I have no hesitation in recommending Mark for his assistance and positive approach which somewhat simplified a huge undertaking.
Mrs & Mrs D, Stevenage, September 2012
We have used this company for the last four years! In that time we have bought 4 properties along with insurances. Each time we have spoken to Mark he has given sound advice and we have been really impressed with the way he deals with our enquiries, always honestly and in our best interest. He always goes that ‘extra mile’ to make sure we have the perfect deal.
We would highly recommend their services to anyone, as we have to our daughter and her partner.
Mrs & Mrs B, Towcester, September 2012
Thank you for your hard work in helping us with our mortgage application. My wife and I were very grateful for the fact that we could contact you seven days a week via email, phone or text and always knew that our messages would be replied to instantly. Additionally, we found the advice you gave was always excellent and your informal but persistent approach made us feel at ease throughout.
Mr & Mrs M, Bedford, September 2012
Thank you so much for being fantastic with our mortgage application. Having used your services twice now, we are still pleasantly surprised by how thorough, persistent and straightforward you are. You made the paperwork so easy and kept us well informed, answering my million and one questions with patience and in clear language. Since using your services the first time, we have been recommending you and we will keep doing that. Wishing you all the best with your business.
Mrs S, Hertford, September 2012
Both my partner and I had little knowledge with regards to mortgages and what they entailed.
Mark was able to explain which mortgages suited our circumstances best and what we were able to afford so we could finally get on to the property ladder.
Mark was available outside work times which worked better for us. As first time buyers there have been lots of questions we have asked, Mark has been very prompt and thorough when answering any of our queries either by telephone or email.
Mark also put us into contact with other service providers which we required for the completion of buying our house, who have also been very professional and prompt.
We shall continue to use mark for our future financial issues. And we have already recommended Mark to other family / friends.
Miss K & Mr H, Stevenage, Sept 2012
“Mark went way above and beyond in his service during our first house purchase – he made the process so much easier and understandable and with good humour too. He was recommended to me, and I would without doubt recommend him to others!”
Miss S, Yorkshire, September 2012
“Mark was incredibly helpful & worked really hard to get us a good deal, would definitely use him again in the future, thanks for everything”
Mr & Mrs W, Bedford, May 2012
“I have no hesitation in recommending your service to others, I was informed at each stage and Mark was very helpful and approachable”
Mr & Mrs C, Kent, Feb 2012
“Excellent efficient service, immediate response to any queries, will highly recommend”
Ms L, Luton, Sept 2011
“The advice I was given was excellent, Mark gave me many options I would not have considered”
Miss S, Stevenage, Aug 2011
“Thanks for all the help in getting the mortgage so quickly”
Ms C, London, Aug 2011
“I would happily recommend Mark James to anyone”
Mr & Mrs H, Oakley, Aug 2011
“100% very helpfuly, Mark constantly kept us informed of any important information, fantastic communication, Mark went out of his way to adhere to our circumstances”
Mr & Mrs S, Bracknell, July 2011,
“Mark often gave me additional advice which was very beneficial to my circumstances”
Mrs G, Ramsey, June 2011
“Mark was a pleasure to deal with, kept in touch with numerous emails and phone calls, he was very clear in explaining our options, look forward to dealing with Mark again”
Mr & Mrs M, London, May 2011
“Mark listened to what I wanted then advised appropriately, all advice was offered along with alternative options to consider”
Mr B, St Ives, April 2011
“Very happy, very satisfied, service was perfect”
Miss A, Hitchin, March 2011
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